Loads become available 72hrs before the departure of the flight. Address: www.rsaba.com, Solo Club If you're a former staff member/retired, the Touchdown websitehas all the information you need, with a special staff travel section within the "Help" area. Does my passport need to be valid for a certain length of time after my trip? Collecting your car Flybe once provided more than half of UK domestic flights outside London. British Airways Our partnership with British Airways British Airways connects you to nearly 250 destinations in 90 countries around the world from its major hub at London Heathrow. Please contact your travel agent directly to discuss your booking. All Inclusive Rates The rate quoted at point of booking is fully inclusive of all mandatory charges. British Airways Plc, Waterside PO Box 365 Harmondsworth, UNITED KINGDOM UB7 0GB https://www.britishairways.com Phone Contacts Main: +44 20 8738 5050 Customer Service: (312) 843-5794 Toll Free: (800) 247-9297 How to get through to an operator: press 3 for a representative. Contacting British Airways - by phone or otherwise. Amenity bags will not be given to staff who travel in premium cabins. Please contact your preferred travel agent for bookings of 10 or more people travelling together. If not, please call us. Please ensure that your attire is appropriate for the cabin of eligibility. Please can we ask you not to use this e-mail this address with booking/ticketing requestsas thesee-mails will not be actioned or replied to. Contact information for British Airways (BA) Staff travel with its free or geographic phone number. It is essential to check that information, because that is the allowance which will apply, regardless of what may be on your ticket. Any items of sports or beach wear or any other extremes of leisure wear are unacceptable in any cabin. Calls cost 2,50p per minute plus your phone companys Access Charge. 2011 BA Clubs Regus 450 Bath Road, Longford. Their contact details are at the end of our. Questions submitted through this form cannot be answered, as StaffTraveler is not associated with British Airways. Lost or damaged baggage and lost property, Request duplicate receipts, proof of travel and other insurance documents. For all other circumstances, or if you have problems cancelling your booking online, please call us directly on877-767-7970. If the flight is open, the check-in agent may ask if you want an aisle or a window seat, but this depends on availability. Please note this number is only available when calling within the UK. At London Gatwick North Terminal All staff travel colleagues who are not assigned a seat when checking in at a self-service kiosk will remain on standby landside until the flight has closed. Mariam Alqubaisi, Head of Sustainability & Business Excellence, Etihad Airways, said: "This flight has proved Book & Claim is the only . Tell us about something using our online forms. If you have any problems using the site, please check that your e-ticket has been correctly issued. Passengers without bags should proceed to security. Duty travel check-in Where kiosks don't exist check in at the counter for the class to which you are eligible, which will depend on whether you have JIDxxS1 - meaning business class, or YIDxxS1 - meaning economy. There isalso anemail addressFormer.Staff@ba.comforcomplex questions that cannot be resolved by calling the staff travel call centre and for general administration matters such as staff travel eligibility. If you need advice on travelling with a disability, making a new booking or getting a refund, you can speak to our Accessibility Team. Daily, 7am - 11pm: Eastern Standard Time (EST). If you are calling from outside the UK the telephone number is +44 (0)161 447 5665. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. Serving and retired employees of British Airways: Please refer to the BA intranet -my.baplc.com - for all Staff Travel and Employee Self Service functions. Fly the World (Staff Travel). There will be no staff travel office in Terminal 3. Please visit our Help centre for more support if you have a question about your booking or flight. Use this form to log in to your account or to create an account for the British Airways executive club. At British Airways, we take huge pride in our past - but we're looking to the future as an airline that loves embracing the best of modern Britain. Please be sure to complete the Flight Choices section on the web-site: this gives our check-in system information to help us allocate seats, for example, whether you are prepared to split across cabins or across flights if you are travelling with other people on the same ticket type. Contact the airport you were in or flying to when you lost your property. Updated 22/09/2020 10.07 AM (BST). Help and advice about lost and damaged baggage, 24 hours, 7 days a week: Eastern Standard Time (EST), Make a new booking or check prices for flights, holidays, hotels, car hire or upgrades, Enquire about changes to an existing flight booking, Enquire about an existing holiday, hotel or car hire booking, Enquire about refunds for flight bookings. Earn miles Please visit our Help centre for more support if you have a question about your booking or flight. Claim baggage-related expenses or compensation. How do I check the entry requirements for my destination? How do I claim missing Avios or Tier Points on flights or other purchases? No special service requirement is permitted when travelling on standby travel. If you are a small or medium-sized business and would like to earn your company points when your employees travel. There are also examples where more available seats are shown than the cabin capacity, particularly in J class, due to moveable cabin dividers. You'll need your staff number/user ID and a BSAFE password to log into this system. Looking for a particular British Airways employee's phone or email? Boarding Once you are waiting for your flight at LHR, you can enter your PNR code at www.britishairways.com/onload on your phone. Please contact the interline/staff travelteam within your own airline if you have any problems listing with your ticket. This website might use cookies for ads, social media and analytic metrics. Please note that staff passengers must comply with requests from BA check-in staff, cabin crew, and flight crew, and must change seats if asked. BA IT Support Centre Looking for a particular British Airways employee's phone or email? As much as wed love to help over the phone, you will find it easier to get in touch by dropping us a message. Have you already booked? Enquire about changes to an existing flight booking, Check if you're able to change your booking, Enquire about an existing holiday, hotel or car hire booking, Help with special meals and name corrections, Get help with seating and baggage enquiries, Check your flight status (arrivals and departures), Enquire about refunds for flight bookings, Enquire about refunds for holiday, hotel or car hire bookings, Other enquiries including Advanced Passenger Information (API), If you have a complaint or a claim (e.g baggage/disruption), please complete the online form on our. This point is immediately before Security. . Find Reviews. Smart national dress or company uniform is acceptable in all cabins. How can I correct a mistake with one of the names in my booking? The action you just performed triggered the security solution. The British Airways Executive Club Bronze member's telephone number is 0800 597 7580. If there is a need on the day to upgrade on departure to a cabin higher than your cabin of eligibility, those who do not comply with the dress code applicable to the available cabin will not be considered for an upgrade. At British Airways weve always taken data protection very seriously. If on the day of travel seats are not available in your cabin of eligibility, you will automatically be considered for an upgrade to the next higher cabin depending on commercial and operational needs, and subject to complying with the applicable dress code for that higher cabin. Phone number : 020 8562 4000 The free alternative or geographic telephone number to call British Airways (BA) (linked to the premium rate phone number 01614475665) is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. Select the 'Email Us' tab and choose 'Disability & Mobility Assistance' from the 'Topics' dropdown menu. AB2CD3 How do I find my booking reference? Answer Id 1957 If you have an item which exceeds that weight, you must re-pack into separate bags. Is there a step-by-step guide I can follow? The move comes as the airline sees business bounce back with transatlantic borders opening and passengers returning quickly. For other British Airways Executive Club membership tiers: The British Airways Executive Club Gold member's telephone number is 0800 123 111. No single bag or piece of baggage will be accepted if it weighs more than 23 kg/51 lbs, regardless of the allowance applicable to the flight on which you are traveling. BA had begun to bring people back ahead of the. Children under 16 years cannot travel on a rebate ticket unless accompanied by an adult travelling on the same type of rebate ticket. They've got a few ways you can contact them depending on your preference: If you've already raised something with them (i.e. This website is using a security service to protect itself from online attacks. 19,209 talking about this. Tel: 020 8562 5777 You may also receive a text message if you have registered your mobile/cell number. Please also read our Privacy Policy under which, to the extent stated, you consent to the processing of your personal data. Bookings made directly with British Airways If you need to cancel your booking, please log into Manage My Booking to see the options available to you. Please note that BA will not accept coupons for different airport pairs. (Bsafe passwords) Tel: 020 8562 4000, BA ID Pass Issue Unit Please refer to the FAQ on my.baplc.com for further information. The airline was launched in 1979 as Jersey European Airways following the merger of Intra Airways and Express . you have a Case Reference) and are waiting a . Once you are waiting for your flight at LHR, you can enter your PNR code at www.britishairways.com/onload on your phone. If accepted for travel go to a bag drop desk in the main area for your boarding card and baggage acceptance. The British Airways management team includes Sean Doyle (CEO British Airways), Rebecca Napier (Executive Director Board of Directors), and Sohail Ali (GCC Steering Committee Member) . Please present yourself at a self-service check-in kiosk at least 60 minutes before your scheduled flight departure. Try Social Media "DM via Twitter." If the kiosk prints a boarding card with a seat number, this means you have been accepted for the flight; please go immediately to the departures lounge and the gate. 11. is the easiest way to contact the support service department to speak to a person at British Airways and receive help by speaking to someone there. The kiosk will print a boarding pass, which will show your booking reference: this is key information, especially if you are not allocated a seat number by the kiosk. Please remember that for international travel, each passenger must have a valid passport, and must have relevant visas for the destination, and for scheduled points en route, in case off-loading becomes necessary. Fax: +1-212-251-6753 (for sending copies of documents or receipts): Contact the British Airways North America Refunds Department if your ticket was issued in the United States, Canada or Bermuda and you are not able to process your refund online. When you fly on British Airways, you can earn and redeem AAdvantage miles, plus, enjoy the benefits of your AAdvantage status. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. Emails found on company website info@ba.com 50% Support 10 10 Emails found on 3rd party websites tim.price@britishairways.com 99% 0 0 In any cabin, for comfort on long-haul overnight flights, employees may change into a plain-colored track (running) suit after take off. Numbers to use from 1 February 2021 UK: +44 (0) 207 949 3081 ( 0800hrs - 1700hrs UK local time, Daily ) USA: 1-800 782 3387 ( 2330hrs- 1600hrs, Monday to Friday ) India: +91 124 4120708 ( 0900hrs-0130hrs, Daily) Rest of World: +44 (0) 207 949 3081 (0800hrs - 1700hrs UK local time, Daily) Flybe (pronounced / f l a b i /), styled as flybe, was a British airline based in Exeter, England.Until its sale to Connect Airways in 2019, it was the largest independent regional airline in Europe. When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point. The majority of our calls are managed by British contact centres. AB2CD3. Sean first joined British Airways in 1998, where he began his career as a financial analyst. AB2CD3. British Airways is back on the hiring road. Full-time, Part-time . There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Please have your booking reference ready when you call. Enter employee name to find & verify emails, phones, social links, etc. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. Your IP: 2 . British Airways is a valued partner of Expedia, and we work together to provide you with all the tools you need to book your next British Airways flight. Tel: 0208 570 2531 Email: Winnie.Thompson@ba.com For general enquiries, ticketing, bookings, etc, that cannot be managed online, please telephone, 0344 493 0764 (local rate). Please do not ask any BA staff for an upgrade. Over time different forms of staff travel were introduced; firm travel, 100% rebate, 80% rebate, often tied to seniority and or length of service yet 90% subload was by far the most frequently used. Address: British Airways Plc ID Unit, Hanger 6 Gate 3, South Perimeter Road, Gatwick, RH6 0PQ, BA SpeedwingCentre You should then proceed to a bag drop desk. Greater London UB7 0EB |. British Airways (BA) is the flag carrier airline of the United Kingdom. Even if you are assigned a specific seat at check-in, this may be changed to accommodate commercial requirements. Report a missing or damaged bag or contents. For general enquiries, ticketing, bookings, etc, that cannot be managed online, please telephone, 0344 493 0764 (local rate). Your booking reference consists of a combination of 6 letters and numbers e.g. Q13: As a former employee not eligible for staff travel concessions, can I book Hotline tickets ? To make a new complaint or claim or follow up on an existing case, see our complaints and claims page. Freeber.co.uk share with its visitors non premium rate numbers for calling companies and their customer services for more than 5 years ! According to the national flag carrier's annual financial statement filed with the Thai Stock Exchange on February 24, the net income for the fourth quarter of 2022 surged to 11. . BA staff travel loads are not always accurate and should be taken as an 'approximate' guide to availability. Learn more about the types of assistance we offer - including wheelchairs, If you have made a booking, you can request assistance in Manage My Booking, Travelling while pregnant or with medical conditions, including advice for food allergy sufferers. JIDxxS1 will mean you are eligible to the business class allowance. Join Hotline Today Get year round access to discounted shopping, offers and scheduled flights with BA Clubs. Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site. Changes to Terminal 3 check-in effective 17th September 2015 Check in at a kiosk in Zone D. If you are allocated a seat follow the kiosk instructions to have your bag tag(s) issued. Refund requests may be subject to a servicing fee. For the most relevant contact details, log in to your Executive Club account. Booking Hotline through my.baplc.com is restricted to staff & former staff & their widows/widowers with active staff travel concessions. Making staff travel easy and stress-free, like it should be! Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it ! Physical Address: 60 Liberation Road, Horizon Plaza,Woolworth Building, Airport Residential, Accra, Ghana. The airline is the second largest UK-based carrier, based on fleet size and passengers carried, behind easyJet.In January 2011 BA merged with Iberia, creating the International Airlines Group (IAG), a holding company registered in Madrid, Spain. On Business is our loyalty programme for small to medium sized businesses. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. By using ba.com you agree to the use of cookies. Using the U.S. toll-free number-U.S. toll-free number (1-800-247-9297)-requires a VOIP pre-installed solution, such as Google Voice or Skype. Had a great experience and want to thank someone for it? Lorem ipsum dolor sit amet consectetur adipisicing elit. As an airline industry employeewhere can I find help with my personal admin and/or booking staff travel concessions? While the business class service . Screen Reader users press Enter to select a Filter by category. Additional information about Heathrow Terminal 5 You must be through the ticket presentation point by 35 minutes before scheduled flight departure time. Please note this number is only available when calling within the UK. The airport pair on your coupon must match the flight on which you wish to travel. Please visit our Help centre for more support if you have a question about your booking or flight. Continue reading. Tel: 0208 513 2525 (9-12.30, Mon-Fri) Answer. Refreshed every minute. It shows the number of listings and priority, but not commercial overbookings, etc. You can also get in touch in the following ways: WhatsApp: +44 7756 165803 Tweet: @BBC_HaveYourSay Upload your pictures/video here Or fill out the form below Please read our terms & conditions and. You can also get in touch with us on Twitter @British_Airways. The linesareopenbetween 0700-2000 hrs(UKlocal times) 7 days a week, with the exception of 25 December and 01 January. Write to us. You can open the British Airways Visa Signature Card and earn up to 100,000 Avios. This will give you your flight status. million verified professionals across 35 million companies. No credit card required. Email: ba.1.museum@ba.com You must check the screen in the office for further information. You are just a number to management, nothing individual. BA chief executive Sean Doyle said last week that the carrier had been forced to cancel 10 per cent of its flight schedules between March and October the equivalent of 8,000 round trips because. Lorem ipsum dolor sit, amet consectetur adipisicing elit. Therefore you and/or your eligible nominees who for any reason require a special diet, must provide your own food, in sufficient quantities to last for the duration of the flight. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. This site is protected by reCAPTCHA and the Google. The kiosk will tell you what to do next, so please read the screen carefully. Daily, 7am - 1am: Eastern Standard Time (EST), Monday - Friday, 7am - 3pmSaturday and Sunday, 7am - 3pm: Eastern Standard Time (EST). Request duplicate receipts, proof of travel and other insurance documents Please have your booking reference ready when you call. Please note that this form isnot intended to ask staff travel related questions. Get Contact Info for All Departments. To book a flight using Avios, you don't need to call us - our contact centres have the same availability information as shown online. It is not possible to pre-book special meals for rebate passengers. When should I check in? Passengers without a listing will be refused travel. Performance & security by Cloudflare. 01, 02 and 03 numbers are included in allowances else geographic rate. If traveling with hand baggage only, proceed to the ESS Flight Management Desk to have your boarding card issued and documents checked. British Airways do not offer a company travel loyalty programme in the US but our partner American Airlines does. Alternatively, passengers will be able to re-list themselves at one of the Employee Self Service (ESS) kiosks available by the Customer Service Desk adjacent to the terminal entrance door. Click to reveal Home If you are BA staff or former BA staff please log in to ESS and use Book Staff and Duty Travel / Manage Bookings to make your travel arrangements This page is for Other airline staff Spouse, partner and nominated relatives of BA staff travelling independently. (BA Heritage Centre / Museum, at Waterside) : To change a booking/action a refund please fax us where a colleague will be happy to help. If you are sure your e-ticket is correct, and are still having problems, please advise your staff travel office. Important Information British Airways ID check Please note that your staff ID will be checked when you pick up the car. If youd like to speak to us about a refund enquiry, to make changes to an existing booking or to discuss your Executive Club account, rather than call Customer Relations please contact Executive Club. For travel on flights operated by BA, BA CityFlyer, OpenSkies and the BA Franchisees (Sun-Air and Comair), listings must be made via idtravel.ba.com. Email: contactba.ghana@britishairways.com. Download the SignLive app or visit, You can also contact our Accessibility Team by email by following the link below. Sign up for a free account. The link to the web-site, which does show who is included in the Visa Waiver program, is: Download the StaffTraveler app to get accurate, reliable seat availability for British Airways flights. I have traveled on 200+ international flights and I got to say the British Airways is by far the worst airline I've ever traveled. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors : If your attire is inappropriate for the cabin of eligibility, you will be seated in a lower cabin, or may be refused travel. By using ba.com you agree to the use of cookies. If you need further details about refunds, please click here. If a seat is allocated at the time of check-in, those passengers with hold baggage should proceed to a Fast Bag Drop desk to have their bags tagged. Through check-in Through check-in is not available to standby passengers. The Touchdown Helpdesk closed on 15th May 2017, marking the closure of the BA Touchdown Team. 080 numbers are free from landlines and mobiles., calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 call. If IT Support are unable to give you a password because your staff number is not in the system you should report this by email to the Staff Travel team at former.staff@ba.com quoting your staff number and service details, & they will check your eligibility. Email: pass-issue.1.unit@ba.com Earning British Airways Avios. Thai Airways International (THAI) had a strong financial performance in the final quarter of 2022, reflecting the gradual recovery of Thailand's tourism industry. On 27-11-2018, the number worked ok but it didn't belong to the proper service.. On 06-04-2018, the number worked ok but it didn't belong to the proper service.. Up to 5 Heathrow. If there is no signposted standby desk, go to the World Traveler or Euro Traveler desk. Now, we're looking to build on this spirit and passion to make tomorrow . 1-800-AIRWAYS Telephone: 1-800-247-9297 Daily, 7am - 1am: Eastern Standard Time (EST) Enquire about an existing holiday, hotel or car hire booking Telephone: 1-877-4282228 Monday - Friday, 7am - 3pm Saturday and Sunday, 7am - 3pm: Eastern Standard Time (EST) Enquire about group travel bookings Telephone: +233 (302) 214 970. Your booking reference consists of a combination of 6 letters and numbers e.g. a duplicate receipt (e-tickets and other fees), To find out how we handle your data and all the ways we use it to provide you with a better service see our, If youd like us to stop sending you news and offers please, To find out what information we hold about you please write to our Data Protection Officer. free lookups / month. By using ba.com you agree to the use of cookies. 212 British Airways reviews. Our listing site is not currently able to process tickets that feature other airlines and routes that are not specific to BA. This information is sent to the USA authority 72 hours before departure, or at the time of listing if that is within 72 hours. USA: (Secure Flight data item added 18AUG10). AND You are the party leader (when travelling in a group Once there, information about acceptance onto your flight will be displayed on the Staff Travel Screens. If you booked directly with British Airways, use this form to request: Please allow 48 hours from the time you made your booking before submitting your request. Seat requests are not permitted on Staff Travel. One laptop bag OR one briefcase OR one handbag. Also, some countries require Advance Passenger Information (API), and BA requires that this must be provided before check-in, using the Manage My Booking section of ba.com. Customer Service Resources Customer Relations postal address Your booking reference consists of a combination of 6 letters and numbers e.g. Saying "thank you" to British Airways staff members, Vouchers for Future Travel - how to use / where is my voucher? What ways can I check in? Screen Reader users press Enter to select a Filter by product. All other airports: If there is a desk signposted for standby travel, go to that desk. IT Department. If you do not want to be listed for the next flight go to the ESS Flight Management Desk to advise. It is headquartered in London, England, near its main hub at Heathrow Airport..
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