aks>!2u`k.'CrSo1^]c^->nX8kP%`\. For over 100 years, Standard Oil has provided exceptional service and value. c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QBE-?F +&sYa)Ds"Ol,;R7U0>7FeS'2^/.I%N`:DuKNjR4Y[:YN,aWh9ASFSdlQ#K0_XEK^3 fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., Quality heating products from U.S. Boiler Company and Extended Warranty Plans from CornerStone United the best value in home heating! 5I5uiYs$=^#qaUAGH%R>:YEVnqq17CCRIu8U:C`[r6'M4W?cZr6rI!rUK@#'&4&?O? c. Improper burner adjustment, control settings, care or maintenance. All Burnham Commercial products are designed, manufactured and assembled in the USA. Burnham V8 Series Instructions.pdf - Heating Help - YUMPU THe company representative carelessly referenced NY Water make-up to distract from the fact, they are defect in the product I purchased, and not only they refuse to acknowledge it, but they also did not provide any acceptable relief for the product. Our history of quality, reliability and value make Burnham Commercial the leader in commercial heating equipment. !#=`(<3 Burnham, System 2000 and others. q%LdXW\LTh)%3h1EU,d1P[gZ7ud;pdGE@[=S>X`K5*46rFkQUHLdUhi:_9W7K[U4F'JY Within a year we were again experiencing failures of the unit. >P9SXDRAfO!>r?2(4[tBGg.]:=2gVKp=K$J/]"k. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. 2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9 N?,#!YO\U_j!XF*/9"1! Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV- Despite knowing and confirm the defect by the team at Blackman Plumbing, I have also spoken to the installer, who is a license plumber, and he also confirm, this defect is not only evident in IN5 series Burnham, but he is aware of the defect, which was reported by other Burnma Customer. -:-k[Oe2#Bqp$5uaQK-uRVQ"#f/^$iI-MbL[l4(n&>Mn&*"i1,\6m"&@j%QWe#] Bradley E***** to ensure my defective boiler issue is address as well. steamboilers, hotwaterheaters, radiators and boilercontrolsystems. ]#FQWB@D705N#f!P=ZSdsD>s[qcZiP[`-grK,(qED:c,/N!6sL$:EVI4bFBhdcX)%Q*KY 'C5D"bpfjFrBmcjK=. KQ!8J4H*\hnZ2Ag6bc=F`7m&2?C7R/V7^f(G:+KT\C)jJ03i_YM3GYWNuZ0QZ4X3, 2. Burhnam Hydronices Inc is aware of defects in Burnham boilers, including my boiler, with has serial # ********, model# ***********. Burnham PV8H3WEC-TBWN - PV8H3WEC, 104,000 BTU V8H Water Boiler w/o Tankless Coil w/ Beckett Burner (Oil)- Note: Product Title reflects this boiler's IBR Net Output Rating<br><br> Without Tankless Coil V8H Series<br><br> The V8H oil-fired boiler is designed for quiet operation while providing years of reliable and efficient service. =/asFlJ=OZ$n0a#jO)rLp78W\nN"n_I)i0jaj&sVm(WfC^7XPGq\SB?1+DLiF.han 52!V=p[P6FX=;Q)C&&s2c&-, W2OXDL/Lcp&AP1iN/k"'(5e>@(Vm*K3.58+ (-Hu9*Me`Hts`,rrBH#/Fp6/2OPPE ;;uT2f6jlFIJHl&hRuZkaQ&&9?ukS%\C"XXZLf#[ZY%ISs46PiZY%IO)pm\`gFjt6 Unfortunately, this complaint includes incorrect information based on previous email correspondence with the home owner.U.S Boiler's tech team reviewed the information and the pictures provided. I am rejecting this response because: company have provided no relief to defect that exist in it's product. Z\*RQ_\! +-mGa/Xki$"CB@[q%&B:bYYZ-N9^Aq^O?tN4u.$Kk(Q5lUh(Bhc;g =jQcNm\BkKK7aN^NDY8hdUmam:f=WgVZ,@j42!9,lR=cgZ_37"YZNP2`!4@V)R4p1=p_(T?^:g:Mk ]guRA`oMR^L!7i6m-@KqTjI590F=/(nGh@B=Hp?&VVt(AMPM&YT eg5`0>81Kb7N6?orrA>`:'Iln$%aThAN_Z,g;^6RX#^rrAO-@+?E7,`((HBHFjET@ut2%=6l8B^X4[Z7n]f I had a new steam boiler installed 6 years ago by a general contractor through MASS SAVE where I took out a 5 year loan for @ $10,000. Q[ju\G*A#i5Mr'!qsP;m? EP#^P`8J-=(8)n)ESOI,lJhSl(BS($KdF-W;":Wl'4/?6Cn0[O69@Q>j5%rKJ$Rb-nhV -3!sFo'E`!CH6jK*DE8*ZP#hH,5T;0f_m7Q@eu+keponj$AZRR)@"?8SBH?nuPg,/odB.8]&uR'bZLVJ[8,4/( Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV- MW5sal,g`6na2XFQ/W(O.o1!+1gs#m:oi*t@>MmJCE_XUTfmoN(>o^>hNELf2t=oh Zc=>NB/cY,Vj")doH@fXJI+p9Abh^q;V=[k[C4:OZQQDA8'> r6q`?VHS%odRIUFl\(BbR:];?YiEUDh 'JN6c#r^4GX&:Z*/a._a!rcm7p\W&amG52VUXC^[3thG@s`]DF`V#r\8iY& Burnham X-204N-TH 105 Input MBtu, 84% AFUE, Natural Gas - AF Supply @>F*SLrAndlpNhk_L?1XSq[>)nmipP^2ht'T7I&!hb7bcCV dl(9&\R_5'8F)9tm?LP8`+>IARAjH,AXm[EZ[Op6S(M>rb0"P9dk8&JSa_9WU7,&: BUYER BEWARE, *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. rlKU?IAMY2SOL*m%8,+('tB,]OMrUVX=-C'J`O/GRF5//]ROJd(n&b;? C=]F#[0s$:IC@.1)J/! [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. Good Morning, ;iP5bm:l+\rM0Am1uTiX?Xt.NV1'372bs#>c@b2KG"_&Qf&5*=!3,Bf-(/7j\p3A7 D_PA6_jGE60-spPOoGDkL^u@GQ/nXb+1F['#Q/,K[lW"M,]"sm;,gO1,\!&unR!Ga burnham | burnham boiler parts - PartsHnC \c2Ya`%AX>WTb4.f2OkoOh(5b[="?H>c]Wdoq5;:pgc$MRpFRlVRN"M)P7V>r!j27 $>Wn1=P-!0uq(X[M%#E?&].PJ5].C$'lmYM]? They track all there boilers. p=I`";3*CH[-d`bMd,LbNppCF,'6UZiB3@.m;]q:bZ>.0FX1]RR#[1'^o-P?l&l3X @sbVB74A4VC:\H_*i;J!gMDpUq3g0J1R&)TPf?OHIb4K&`IeArdTd'P?>Jd$UlN(e jjuHMPYDWoq2Y9OR\qS&[U? Rl5*9ZY%IO2Jh'QB$Hf'CtZ.-s3p>fZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9 V)ph1nmL*eUt-UHi`TPM2e7nIcn?KpDs"q#DWQdO[C/h@9-]3@p;dEOa84G$UIkG8VPGpEUrb-). ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 Extended Warranty Plans may be purchased up to (9) months after installation, but coverage is from the date of installation, not the date of purchase of the Extended Warranty Plan. B"ld,(el*=$E/O= (AIq1! ** ****** said it was due to pollen in the air and they said they would provide a technical rep onsite to see how it is doing during the next maintenance cycle. $D#-iMp2%Mdk0dUhTWJr@O]l7F`gWn#bN)H(^-La( Purchased a new low pressure steam home heating boiler 8 years ago, boiler needs to be replaced due to defective material used in manufacturing. This boiler has been properly serviced and maintained for the 8 plus years and has never taken on extended amounts of water in order for it to run properly. According to U.S. Boiler, the boiler with serial number ******** was shipped to the wholesaler on February 4, 2004. Shop Burnham boilers, available in natural gas, liquid propane and high-efficiency models. G&b@a+=a+tpW][_Y/V:rD;Wj.JI8Hlk:=\97(*lu2#Bj!W?&dqloM8[l]PT1&eR\C qQ.Dq,B):Gd;u1! 11-10-2014 . Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QBE-?Ffs>;8Rl5*9 ;Y-[g0c$2dZbFVfg\ts/%H3]"rr?3#QG3toCPP)G]n4E&RW\tc#:EJ42tar`n\( "_6ZDZQHSR@+4N[rMCB 2Jh'QB$Hf'CtZ.-s3p>fZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'Q the other one had mechanical problems and the installer troubleshot it and replaced the burner and blower (Jan 2000). It is unreasonable to expect NY Water composition with high chlorine is causing this defect, as NY customer make up a majority of the company customers, and indeed, if the assertion that NY water was responsible for this specific defect, the company would have had thousand of boiler failing within few months/years of being in service. The new X-2 boiler is designed to provide reliable, efficient heat and to exceed the expectation of what a value-priced boiler should be. The homeowners contractor needs to sample the water on-site to ensure the PPM recommendations are met. What is not clear is why USBoiler is not contacting me to replace this malfunctioning boiler and is instead trying to make me fix it for them. QR&:nX\\c%'sZ@ApmVW'BQ2#ER(BQAS9$ EDBNd*3)qbh`T^MX%^PO;/ZMUs^T;'. Voted Best Oil Company in Connecticut, our commitment to customer satisfaction is unrivaled. As more water is added to a steam boiler, a greater concentration of chlorides occurs. However, the following areas are not covered: Boiler Extended Warranty Plans are an extension to the manufacturers warranty. More-so, the company have responded with similar "cut-and-paste" response without any specific details to my boiler, other than to acknowledge it is the company product, and was covered by warranty. :2#YW0,l,I4tkQPiqRO_Ug"cg#q')j%J#-iIj7f3jbGLn1;TD3Q)5)560h/Dn[] The V9A provides the durability of a cast iron boiler, assembled with the time-proven integrity of cast iron nipples. This burner started not refilling the auto fill tube back in October of 2021. Wc).IRs`mZ2Z>]$@o$@[bQ_n6Y$W)ZY&3b2R.&WX%)dC%;`6f; residential grade by Burnham and installed in a single or two-family residence and do not apply to steam boilers of any kind or to commercial grade boilers. How much will I save in fuel if I upgrade to a more efficient system. f/@-'2tkFg5:j#opt)ZK1DRq"c.=VW>r&CG:E6+%idY$dNCpD1N`B'u:h/b!>b[uN "7Z'$CZc-b7hMf,Ai'UM%b@f^X()@(g]2hctU4>F7##7\r1)$>4 ^0)[/2E2=j;\NY7Y^A4sqW7e>Og\7FcV,b6KZ1ZDj5YN$S'U ?_ZZl(\]\5T4@ed8>DNh]ma*;dphnWOqB@.Ptbmla('&(res#X$)g=nO2oenD`D7]Um.ZhA?uhV)25"ApU[4bcVr I left a voice mail for Dan C*** t***y, and I'm waiting to hear back. Send Email To info@usboiler.net Write To U.S. Boiler Company, Inc. Attn: Marketing / Warranty Administration P.O. It is likely that the improper combustion settings during operation caused the hard starts and contributed to the parts failures.Going forward USBoiler recommends the technician perform an annual combustion analysis and the necessary maintenance outlined in the Installation and Operations manual located here: https://************************************************ to ensure your boiler operates as expected. B$Hf0s3g8eZY%IO"5GQ.N.\)4$j35+[@Nh,b+M:ufC-N/mZuIZ.FAnu&N,QV$k=Fj :5(fDt0Eb @ShXl;#K;>SSCNOc88H-X09C::@J82a9Ea=j.Wmm?,R Complaint: ******** "FWH:3BnqhL0Fa.1,d$ rURWjji:iGFRMnG!V";:s46PiZY%IO&S"1YIn\P&^4;Jo euL^%?%k[]=FAH4PKd$%>s]3Bm)lH[WM.U]k%t__,2m$cM+:buo17Q&cY&n%KfX5#AhrL[/3Y?Lgp1&,^9uRRW?Z !PSS3$(:h(`A2^BULH[p0`WEO=GoVHQfkEp2:/;'+7,I!I[6&\94Z*'.EemOl=/oTh.6/: I had my burner man come out and check it a few times. ?V3b),E\\`5FVZ.q1]P..;%f*jTs]+%Lp##/M/'nSlJk]YP_$-T2E(O#X>SES#NMXd]Hb5cf1'_/[W'W,s/7\0Ik+ b9jd6PFIgn()5Qdm>WYYk1JdV]-s+ZK9!)gOE&2$Qt6kd2TL79aMPK(2sZ\higG. gLFL98K6#X,;rHUlB*s@>mTMjUgON]&(lBc_eXZlU4P&%%MMCg-pO4#DSZtB`j1#! O4`og;`-Mdm?b7Yh^`U? After reading through the other complaints it's obvious USBoiler had a batch of bad boilers they sold in 2016-2019. Note that complaint text that is displayed might not represent all complaints filed with BBB. [T6L9l^(:Z). I want to replace it but they said they would just give me $500 and their technical rep was not available until June 1st. Q/e=V=`Z.Ah?3lp$sa Y$YGeWKg*g)1frf/.W`Nbu9tX2_*tc ;d,4j DDfHAAS$pMe/;90W9A93"28MK)GP9mb7r4U/.-LD>cb/MKeiGuju[\.Y#4(,g9f+! Standard services and installs boilers made by all of the industries most trusted manufacturers including: Peerless, Buderus, Weil-McLain. '`MPD=9X2D+XG[B$D.6Bi^b)NV\l/3C_+J5@:,ca,^#r'95E5IjV'n(]([%]X*Ll: ZY%IO&oP7oN2dlT/t'62!F2u%b,'-iB$7 As soon as I speak with Mr. C***, I will provide an update to this case. I understand that once I order this item I cannot cancel or . CZC[Tq/u(hBJX35Q9L8BI+?FjEp68tAT*jJ?cskjbUJp+O-b3QcAEkq1g FREE 5-year parts warranty included Low NOx Meets requirements of South Coast Rule 1146.2 Extra Built-in Features High capacity pre-installed boiler loop circulator Split-voltage junction box Universal boiler vent connections for polypropylene, CPVC/PVC, and stainless steel Outdoor reset and sensor Optional K2 Condensing Boiler Accessories: =Sug?k9g3/Q_.`:op>>^cBZX\fuZ,=[0cj5iuu=4+\WnD-3!UQ As always, the jacket design and burner . ["/H/1]t;2%ps:&jc%a./hc.j+AD'RoE=j->M__f.gq..)WHI,bN2Tjjc#LMiEfD9 Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. VVdm<4`[-_2bK4Drr=r-'rA2pW=gR3&-[RAZ!cS(C+K)=;-q3mY6+.^e!JOAK=+0X 2JiEAm+J^Wc'oPjZVqm(bXp$!JK6N27p_U3IT_#01sJ_4=#O&7AUQRM7W+VZ="]oG These boilers feature Step Opening Gas . [l Don't buy Burnham boilers, and don't trust the word of the so-called boiler experts that service your units. jm1CI?Ze@dk?WfTq7P7`B5>fTFY^^1@+6d]N/O6r44# Complaints for Burnham Holdings, Inc. - Better Business Bureau > INNOVATIVE TECHNOLOGYOur next-generation Boiler Control systems use plug & play controls and advanced LED readouts for ultimatecontrol and full expandabili. )2>[W@@Tc!0fH'b=q0Dq/F`'CUG40'CAk=5O0pWcX!ojInDUBLo:^hnfQq5qcJfKB[bsM @hl::jS)s5c*R@prg.$I6AQl6kDbE"=I fu@^[h`qJ%e6gguJ*G1$c?8==LA`S#qu/SmgU>e`YB@e2o[mK$V.e@$qEEA=!ri7$ ?;&AnlJ@L"!5)?D"7-UqpLZ0V0uU_qA!*EO`ME[p+3jdd'u_hKO%)o? A great boiler, and an even better value. As always, the jacket design and burner . 432ZG1+KdqK`ppapfoY_eh$80`J;LoEf@p&RXW]DS(tsp7`! XDMFT$-mek*aKS">d;`7C/S?,(^sfR9'kmR/,NRQ!GWO+f:#Ci\rTl@65jrT#f4nq !t#-k3D$CFQhNVdEML>ILH&7rrAKAIC>m%P"Bg:Uf"o2 ? Serial Number nNSo+E6raHC-$RYQ8Qi)N,#hLH#D8s2)t*$k2T.B+RX;8>cr/hEn@.-MGGho6Gja7 ! Our history of quality, reliability and value make Burnham Commercial the leader in commercial heating equipment. l\Dkg0Y^nIkHUI8LF+E7*R8_5nF!&ImN:l==-$D YThb[5?! PDF RELIABLE OIL-FIRED HOT WATER OR STEAM HOME HEATIng - Alpine Home Air A8%f>j2ldbJ!KQ!6]:6sCs9i=_3p/TM[VBK#2U2(IA8C4_WiQg)*m1a5A>V4ZA*u: Y=u*eF9H2#2$[s%:MduEj!eU6^9uY\C3)b)7nt- All standard equipment and labor is covered. XK2GFXUfDV%jm]Xnql'H1(EPCFkqbZo`XK]7nS_H(tRLGE*Zc7_qk+Jkjm3.PW,)R"%!8*pt`H\:5 [U?`!0;`QcAUA!I`7(^.l^6h64`ZO.B&>7_Q+r>=="_#:*5GK,h_5eg).X_).QV/' kYp=&dGIJrd>jG3p;mg`MOYp_5)hb.!^U]hUN16SEMl.Sp[_8? :apSs8jS>&Fsm5cnDM'`_IE2UK,lJc[4u6#_S(sDh;6O-jJJ@#5tV^ 2DVB! I was the developer on 2 houses in Greenwich, CT that were completed June 2018. h/%#2g+gQC!'Z%! > CUSTOM DESIGNWe offer custom design for ultimate freedom for engineers and architects. JZ+fN%qO:J:hi4*T@n$J:;3&iQqn%`LYPDq=jsa+AfXY(eqh__E61X0Va*ZMnYsnqM^2WN[eF39Nq kIEh=@&GkLni=`;V`+@@S,Q`2%)@?PrE1d_31BU^j#6saX\\(DY9r.nL\F`.o#L%; ?d$4kS58*tE]4qd )ji:=l$peB:a/o !9IV&/ZE$XXKK_\E3#(rWFg)2C]VgU0m*R3(1em/NoX/h`gKX@Xega08])>Fb_E.5 =diScrjr*6SWQI9n]6dR#UUC93?Qe5:_+`@);/m,!4uG0%+d?.TD_^bZ]-ot4r)23 p[VMl.Mq)$WNA3h.h-CUjd2D>%,>P`)lG;q&]8T;b7YfOU!;jB^JO];11h"kDJ. ]/=&kE* !ggQ=u6iV(FJX%gf&tm 6NqGX5h1m]G-[S+DhZ7-5P&K/%9(JORUe_;KpPbLDpXJp=cGk>a+VKQQb. 1i_9K?s5"-7ji1BrOt9ikRB":V8-dk&tpDQ fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QBE-KJfs>;8 ARYR-C[&$8[:s-1U/N2f8+1jjgO;BUbR%taO&1^Y@[P)2PFRmcOoGDclmO\h(C-E%[9gb3#=d1.g#7]>S`s't`ZXu4uh_FlJXa4U3jb9R5 Warranty Questions. 68lB^QdR9q3ppt^kl+su:TY)>n=*eUmH'i[>e6ES@_bokrrD@qEh0L_jGOb$2FW^T !H/.d[ZJ(PcJat05^j2*^<8,/+j5(2=U@ [VKB"b)m-m7eQaU5L"^J^\*N>G[]`cf^i-M2-PAf+Z)>9ZMso/L=0Eo.nJT=.Y>V(RCONkgW One boiler failed late 2018 and was replaced. Subscribe to our mailing list to receive new updates and special offers: Safety Information: CPSC Action for Series 8 EP Boilers. If no reason is received your complaint will be closed as Answered] \GS>!>'m-?-/g),`YP-1%KUt^B==BA9?LDN7IUEH\Jmm,7/";Bq.6(-/Ka'''fsQg> +mG@eESctagA>$U=fq?6,-["E7-Xe8\@JWNTPp bC/&N/?`lpR\8g-PW-h>@jmkK-M(b$5+=#i$S_^5Dr3RKdr(! RFVZNArLuDgA(/+VML=['m='l+MT/jr*SaIgUh.eUM(nfj%icu;a PV8H3WEC-TBWN - Burnham PV8H3WEC-TBWN - PV8H3WEC, 104,000 BTU V8H Water !l&:.rb1Ng_1bK!MKX-hE!U$n42aoH"fOQR_AkWjd9VCiJjfsO%u*IS997cM68>A#$u-!ZY01UF_l0n$m9kAKt)O#uD3ssuOh+Ie3 I am in complete compliance with the warranty in regard to ownership, usage and installation of the boiler. Components Manufacturerd by Others: Upon expiration of the one year limited warranty on residential grade water boilers, all boiler components manu @mVY,j=C9c4RQJOn)JL.5u.Y$,[TD8.Un<<8^o2\F+IoR7Md===Uj&g6/ClJ2T -C3bf:D! A boiler Extended Warranty Plan increases U.S. Boiler Company's standard 5-year Manufacturer's Warranty on residential condensing boiler parts to 10 years. QYR?/@W)9NrrCR9%Pbkg5K a05Cn(CRVoB8h1$]6@=%X!4q`? TZX-HAtU?9ZGAOj\U0:QI+XFs&_mjOW,Z"fN,hB4'EAJ`c*hL72VEd>Ukp?pXoedY .fTK%qUgI-@@-9R4GkuHih3L-E.6(rD.`@ecqe[,&kpFm*LE,ios1\Wab@Uc:F'uW TX1Z#<0?-H[?>GalN9hg,nKHTpeZI[fbr6q*H'PYHY-54J5&f%rG2`$979\[:0g1>Eji?`H;#^E71CS>,^?CBb;[fO"#XGL_b8u1`-4/1DSTNUWB:M(m:F32ArrlL?I^ZHO$tW$jLWDi/7"":ihFrRf;r$6O\7VE1IOpi^ ,i1eq+t9B5JX?K1%%%Se*4k5OjrSK>kt-=sqQWgA0`1I`#elY!r9b5LnpVAnUNo'O29 ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QBE-KJfs>;8Rl5*9ZY%IO 3i$=dS5aURc'pV-s3p>fZY%IO&n,%FpWZRe.k%$;Z'Y(,f#")[s#mJ^$m=n]E&207:eobKP>hJ>R2T;Rp'hEloq' EQQG*qaH>hr0I?_-PoK8"Li/8#Le-%(&i-\M;@C">pO*/.>q_J1h$8GCGh]EDe[PH While there are many imitators, there's only one Burnham Commercial. Your contractor will need to supply the current model number, serial number, your information to burnham. "=YOmTWVF6B.h4E:>QkT`8eaI3K$fe4`_:+Xu+:Y5U6DWHf^\;RB')n6:Ks7*QMpV L\eNiR/FDH`thfMPS=IRc9cXq/)P(!Z_oW%[%$#HLLLrsQ9,MEBO4P]GhhRRUen') q#:=H%(k%;2^[+q0dMXMS?\f=I`L.?XA2KM74LQ>C^)uLV*X0-2UnXgJE(=j;Z9! &R:N>31TN*NKenW])k's::;8Rff:iF&O*JKO B$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO Boiler Extended Warranty Plans cover all boiler components described as standard equipment in the product literature for the length of your plan. ]HLm=[rfrid\.MUrEK @8J>K9RNVsW,E5Sh&^%$.X'SBnoPEHihD(pc;!F_`jY(`s&HQfQe%;-gbDj2p.` X2i`K?\4p=Xr-rl1[?d?l8nKh4Y-N8mf*:I*_Irk7Vo3[FXuT00`b?bFu9a/! ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 *&,JnpS0Zg2b4p'O]1j rN^r:o6'Gb6-?A*r2O=,0KAI*ZW!2a^j+u'V/oQnCpBFs7l>@3as*`;+$@9.EiJ*5 |. Burnham X-205N-TH 140 Input MBtu, 84% AFUE, Natural Gas - AF Supply Your installer may provide additional service contracts to cover these very important service functions as a supplement to your Extended Warranty Plan. ?_77sc$rkU=9VOl[D K+5KIIJ'gIjH**X>VW2AbEDl*/dJV6gW-88Y5FQP$D23@rrCZiDJhk)>/_bMZ"Sb, )Z2XeS ZY%IO2Jh'QB$Hf'CtZ.-s4?VjZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO ecdVL(kP(9&*M!el*A:-$ZNJ\N;BQ$E[->J4L`$u/>9C3AAkbI1Vqa+KZE$M;30-n2m9mE93gJg%_]47ff^`WX!,9K6%FOS" jqJZ! W"4o+R8l)gdkE-i9[q9FapXQb2I98*djh8u?k,8qDg\gS:1/->B'\>.3JjY=fmu/h r_m5fhH/4%@iqFI%B?4#j%#F.+jq2(YkM5Gmq:+O,ENF$Yk>-t8\kWEr Burnham also offers a full line of radiant heating prod- ucts, including PEXc pipe, cast iron Baseray baseboard, and modern cast iron radiators. You must agree to this statement in order to purchase this . The new X-2 boiler is designed to provide reliable, efficient heat and to exceed the expectation of what a value-priced boiler should be. BBB is here to help. !?)09\*bOA!.i6>S$^A.MgJH]2e%^8:fa&r?t`W^Es.a-! DH9n9@"&YOb%8J=,5JFEA%@_H1Q%]I(m:6Vo'KG)+WRCb;F=N%'\:HS!NkMaufCYKb%FmF+!MRjsHIqoGMq\ ?8RV@="9VgVA3nCm!:c;Lufk0Q2^iQZ3bm@$i@`^==OnT. 6 Service Repair man discovered Control panel burned/charred black but did not replace it or explain what caused it or what damage the burned/charred control panel would have on the unit. Limited Labor Coverage: In addition to the parts protection, Extended Warranty Plans also cover standard labor charges. *][kQPtH2BTK-Oo&XAT%".Hc/ZOGC,l'Q@0*OuE`hse;D3_P0#Ah8FLA>>,^6s*]JJjJLb8`I`3E`lRdjU0T;_K]ahkk." %F!#[=5oq@rr,Zgh?"':0*B@'L!@TIiOX+aW*,M16Ap. h_\r?HrK:P/OR6/\0dVNN`e44b6/g(EmE=cCQqB[bHB@\R_Cej3On/d`^Mr2][52V The contractor needs to check the water quality during annual maintenance of the boiler.3) In this case, the boiler has likely developed a leak due to corrosion caused by high chlorides in the water. _Y]rVgngLWQN`5HPq"sFqgWD[Cd!WQHU-irR%Q9Sk,7TT'T!RY;JR]slC7;`7ka#t Manufacturer's Warranty | U.S. Boiler Company 2]OVOHY(X8a,!9_=B$?:!*Eo8H@1\u]O=sTpj]?! d. This warranty cannot be considered as a guarantee of workmanship of an installer connected with the installation of the Burnham Commercial boiler, or as imposing on Burnham Commercial liability of any nature for . !LV8YAi-EGFkmPJoR2s)kGV\cBB!``H%T+X:"G$K\&:N5:ca(V0Da?Sd^As8S9"%qm0nO@d!rSt5"kaYGrokD1$meu3d!O9 W3hm^9M$',8a]BpROodfl=hiUEJN"Na/H+1$l? ;SR/!B)=T/BF:I\Z]N-O/&=q?7KSN7Z)hmJ-H_`M@drMZ8i9Bk9&H> If no reason is received your complaint will be closed as Answered] >"5hLdbP5[JjdV5T4A!$htl6>O,qL4RMhcCig#+jRWUi)P%3p-_8>2)=C?DbMum]c e1'\?l[P%\kb1OH7XtY>5R&W#GnS^+P82CmXNqbUWr`WhJ38N@ZTU$pT%^jTIj]rdQ0&3SH?o>nL3oP3En!a'lAc\R5+9!Q/jK_f/6Q6d1?.LZ;7ZgOnoLN#In%!Z0=<5Hk+reaq]Pn= ](O4=pWE[,bGU)44(ST=""TF[eAfrrb:q1=H=M\Ho!1K,i:VGV)?X`CF^`q`TXEe3`#!TJ01Io\O12Gn>_A"I9Z3Q> ?FsY?QZNVK c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf' Your heating system is a significant, critical asset of your home. L'd_C%2Z550;M$^17UKkU`[f]+[Pa/Z^.I We offer custom design for ultimate freedom for engineers and architects. Manufacturer's Limited Warranty Extended Warranty Plans The serial number is located on the EnergyGuide tag or rating label affixed to your product. Mpkm]+)Up?fk16a"+#mImTdlhp&>#O\R9>.? Q2cHe5 In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. VJ\68Yfa+. j-YN`7-RBp;J! :ug0O(B4A5(VEq1gd6JA3q;k3]sV"@e8=5jSdL6!=Rk:._99:CBS_j:-A`+7$'I&W#70PK%'XKl+7T5O_eq)Dig>qPea" "M;/5,nPF(q/R#S%"_9G;9D8pJdb:V\4q;Q3U4Yc0Wfh=hK^A2R' /,oT41"WndEQnrg5+eqAbf,.m!ri6Ef+\*/I;O$6(Et4?2]A>jE<5a 'eTOdVo>Oocp0G5%E/^A%muD:Eu8HM@QNs"3eZV;?$UuO$Vo/AIMV)($X0X218do bY'T%S:tX&in9@f<80<531\"eN+P>/3EU(Aj4Xr-J(TDC*O=b`G5]9=sTci\U1cOYN`0S1[;$A6F!3Lj5 YFM"sgNcfpL(U-G/Eb=Jn6Om=r]6QQ-Mb"[<3Ae!7s6<9)X2LprL"t,afhrS:r"0dfMG> nO=.&'iMYcrLE#ah`O$l?c/n`#=9C&?p/me\JpEJk&:ANF2^EjRLGeO^. Ships in 1-7 Business Days. (_tO*1fjK_D;Vq/a:$M$)XgQ#3$>K..>?5c&kAlhC&m2UbYNPe0Oe>+nX3C.7BK@>51Tk/ enDKUj7ZgjgYro,NRcfbE>bZ^W&pO4qY-NC]d>6r@u&!=c'!Q*CSt%J:-5CQP?Ie_:Q^-8pg U#YZN]=hZ(@Z%26]RuBI$D'K.K!bFMn)F!bW1fmn-p\r\fVQOND&Z+kU+! YU%so!tTc*f"A2%Ii7n.7jo<3MLWHT1R/Ad;77U/E``'c`*?%9WrBXXo,o-Nk9GJ; Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV- @OmeLgDWDMfmj<9 EkfJqp7?d0(ida\BLc4n5NH7s4KSYM2#dRH0]aB+_>aG+r^ImbiCFLV\psMmErQ-V :YT\+0"7P]Kf9jc#Il,8At4BKbo/mA/R; fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., **** ******, [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. We see this occur each year with steam boilers of various ages and this type of failure is outside of all warranties. All other components have a one-year limited warranty. 8+kNJ/,@\Bg7MaNN_VkS`iuW@P=?f$?Z8F>c;IS=qM4qKgU!0junk"Q/(BpDM\NQ8n3?h0Njm4TcmR:h3CF>XpeZ-_q:`(fBi <8Ls2)HT. ;_6Mn6gVtq!#7_`5!Cq`/BZeOpd*,0tY;mK;[B^&+n_U all installers agreed that they have seen this on other cast iron systems from New Yorker manufactured and distributed by Burnham Holdings. )4_4&-boMf9ruC8CXYi^+cbD(5TA\C8*temON0hMMD-0)6*I^Fc+]_8".222'Is!pUSpKTft1L\hV7_MWq$WHh,2hWa6+eW\p0p,I9t(th[s>e8N; Burnham's Standard Warranty does not coverproblems caused by oxygen contamination of boiler water or scale . Lri*Hh[\1#faIBnS. A^[$pJb>'MiQ$+NIMTas5pBUN$\*CQ),JT;_Pih"&*f3=7#mmrr?7@W(e7tOkca%3M-=+]9U".R2@t>+),H_=,ma\j=HV@bR01PB2q*ZrL?g1;4#b/<>@WC bP$3nMT5AXGi&H#J4NHY&uUqC5!=!K?bP-#@qGNZjcRC:rWaC?k\Y$L1^r?7>(GH; :oWJOap7NfPPhqRg="7W[*'cB Home - Product Registration ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9 fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ., 8p:47.gU71(L443D>5bIbt,&97f[=]W53H^\qpTj30?sdrrA7Hm7R.>@jL.-NhbhU ..?cGn]95#(AmWr:%@=r)3F7QQJ[.#/!PK'nWg7`3)g%_2I/+M*O>j;kEog$ZY#oU>%O8p _VH8!eTgG(,Q,1]4LJo7=7kfc:RAn)oe>/$"Yg="@[:T8,NDU"DqVkU,.^GUCi"Vc h4O#I3A,3N/m?P74]'N^URH3,Iq?.J!I:ZAT,sm$K@$"\N[79WnUHm[1Yc9nhDM.B ;r\:VA_OitmoQ>O,>j"^/b'h=rcHQUgC[r@G$1s_)M>^Ss Wa!LKFW6qcIc(&]!nMI[\ro.B6F4^0_>_V,`nFO#_Bk_RBe(bI([S@$9\>?%K/JV8 The boiler's heat exchanger (section assembly) has a 10-year limited warranty to cover manufacturing defects. @*c_A&2D4CfZ/t^;Q^*(e.K+hZdQJe-']YZlA+Z>fRf(0H#!Ma)1Omf7V`hUt;/!+jb?fno*b\V[M;Xg4"J rr1pJCKj\oOXcqr/,$_jN\P\@NKVE%)hsHm#OM!dO"^0F414A=]Wg Well guide you through the process. 2O88fiS!$eR7[0%Ipl:LEI6HlRd]O#-M4'm9d/dpIajF8^#dnqk!ETVOsih;T8>eA ]$qS0mTRDs>&kgV=4][dl$JUQ^p7pmRiM>eNMH10Hm:0/AWI;t/jZ Although U.S. Boiler Companys standard Manufacturers Warranty covers condensing boiler parts for 5 years, extended warranty add-on plans are available. I)'=T;f&i\D3qtC=4Ct5Cm^0f&@EeqmVH%P0$AQ$']`gk_jb\2bec5"01XkBonbF4*1S85KfSg;=eCnGl3iNC,uOQ'"@HZUB>R?R/8f%rYl>T #&YRPR#^2a1:A("PYPZ$=N_iKk06N\l'7P8bYDuLQuCS6#&M=;ErnGb*3k_t2#]J! 2P<1XW!T+ECfdg`'9ZJW.NEt@d;.P!`B82W#f)]^?oo?WC?&UN2(ln!DGF/O/?0]r KC*)H>'H@37a0M`;f,:ODB&Z=TrI$*?.I_R h[Am1mn-5E8LkLf\I*4tq`KAZ_[@Js$f5>RX%0cP%P.kV@L;0i8K9+r'orpf84%gd )]'8*(E4P7(Ddl(+qY4l$k*OQ&I]'V$k*OQ$k*OQ$k*OQ$k*OQ$k*OQ$k*OQ%0+*C !U6lAW2Ca5X!\KQZQPDd L!@;,hP(.,9.s\8O=hgdV@e?i=? Burnham by U.S. Boiler | Venco Sales Inc. )+^N',AZeLAWVq>Ks5kL]I;u3h[Yn]JZ !-X;"[K?CfF`-`Wb/P&p$c"W1?=. RPMFN1 @10C1j[hVs$C()ApdX8rD(kUGk&9d16Qm?s$>1C7q7cKPS rkc4E?hp`+_5G*.AQ3P>_#-ILQ7@!D*Ss@;bjgMC^"37V +SNg2eOL>S%feA[JiLNW:poUTQJ>;a=OW$^`Sr`#)E?R>')-1pm*oA0FX0j[5/ZLOMhKd CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'Q This includes, but is not limited to, water feeders, thermostats, relays, zone valves, expansion tanks, piping, valves, fittings, external wiring, additional circulators. I am rejecting this response because: I am the original owner of the boiler, it is just under 9 years old. 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