Like many near-minimum wage jobs, Dunkin has a habit of scheduling you for something like 38.75 hours a week if you're a good worker so you're still technically part-time. The Dunkin' workforce is powerful and as of this summer, it's expanding. If you think that verges on absurd, their makeup policies will put you over the edge. I almost had 6 bucks today but i used it to pay a customer out of pocket for a refund. But as for what to wear on the bottom? Henderson-Adams isn't the only one who says the mornings are rough for employees. Getting a job at Dunkin' Donuts means that you have the opportunity to engage in an exciting and rewarding position! You should look presentable for your interview, but not too fancy, and you should be confident in your skills and work ethics. The complaint has been investigated and resolved to the customers satisfaction. Surprisingly, statistics show 36% of customers make their purchases in the afternoon, as opposed to 17% in the morning and 19% at noon (per Numerator). As for the donuts, they come fresh on a truck every morning, ready for the employees to stock them up behind the counter. "The truck would come every morning and we would take this tall thing filled with trays of the donuts and put them out. Get answers to your biggest company questions on Indeed. "I loved the craft of making the coffee, as well. Lawyer's Assistant: Where are you located? Next time you go to your neighborhood DD, try a blueberry muffin with cream cheese instead of a bagel. Iced chai tea latte (medium) at Dallas Love Field, TX, Dunkin' Donuts - terrible treatment of employees. But here's where it gets a little weirder. I love dunkin donuts..we dont have them around me i can only have it when i make a trip to chicago :( Based on my experiences they do the same thing any other fast food employee does and i have to . True. Current Baker in Tampa, FL, Florida. 21 Things You Didn't Know About Working At Dunkin' Donuts, The Best Celebrities That Share Your Zodiac Sign. (When in doubt though it's always good to doubt check with the workers at the Dunkin you go to if it's allowed) 5 Tampammm 2 yr. ago I do hate stores (like Panera Bread) where they ask for your tip at the time you place your order as part of the transaction. Dunkin' Donuts previously had an employer rating of 3.4 on Glassdoor and 54% of employees would recommend the job to a friend. The Dunkin' look starts with a crisp white polo which, as Hoffman and many other employees have attested to, gets very dirty. Dunkin' does not accept unsolicited requests for corporate sponsorships or donations, including product donations. My store isnt supposed to accept tips but I do bc if we're not getting a raise during the pandemic why not? [rebelmouse-proxy-image https://media.rbl.ms/image?u=%2Ffiles%2F2016%2F05%2F31%2F6360026127251474241263343737_jeans.gif&ho=https%3A%2F%2Faz616578.vo.msecnd.net&s=868&h=28d93b8d34f4d3972ac792f1c1dd76ea4311b10da1f81301495e1573cec7e332&size=980x&c=360419568 crop_info="%7B%22image%22%3A%20%22https%3A//media.rbl.ms/image%3Fu%3D%252Ffiles%252F2016%252F05%252F31%252F6360026127251474241263343737_jeans.gif%26ho%3Dhttps%253A%252F%252Faz616578.vo.msecnd.net%26s%3D868%26h%3D28d93b8d34f4d3972ac792f1c1dd76ea4311b10da1f81301495e1573cec7e332%26size%3D980x%26c%3D360419568%22%7D" expand=1]. Each pot of Dunkin Donuts' coffee is freshly ground, brewed, and served to you and the rest of America. "They were a special non-slip shoe, and they were black and chunky. Just kidding and remember that every penny counts. The owners should be required to learn Management 101 before they can own stores. Who can say no to free? With 25,000 new jobs opened last year alone and many American's uprooted from former employment by the pandemic, Dunkin' Donuts is a more accessible career option than ever. I've complained to DD but no one has responded. And how bout the folks that arent in on the day you get grub? It would change colors if the car was sitting at the window for too long.". Beyonce! So, what's the secret to getting hired at this fun and collaborative restaurant chain? I feel like every time I go in the buttons are rearranged. Dunkin' Donuts emphasizes leadership and teamwork in a cooperative environment to get the job done. I came into working at Dunkin' Donuts with a super upbeat attitude and I still have it almost five years later. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. If you're lucky enough to work at a store that allows tips, then work for them. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. According to the latest national average, a crew member at Dunkin' Donuts makes about $12.54 per hour. The coffee and donut chain cites their "health and sanitation policies" as the reason for this decree, which we could see a case being made for. With 59 percent of traditional Dunkin' locations having a drive-thru (per QSR) and On-the-Go Ordering, it's pretty likely employees will have to deal with the Dunkin' drive-thru at one point or another, as they rotate between each station. She will come in early in the mornings to thaw and bake them. The cloth seats absorbed the smell and I didn't notice it, but my passengers did. However, their rushes tend to be especially busy. And then they don't even financially compensate you for being an assistant manager. Not fun. We support general discussion of Donuts whatever their source. I dont know what to do. This site requires Javascript in order to function properly. Ex: if 2 people work from 4-12 and one person works from 6-12, then once the 6'o clock comes in, they have to dump whatever tips there is, which gets split between two early people, etc. This review was chosen algorithmically as the most valued customer feedback. No wonder things go so smoothly in each restaurant! How much does Dunkin' Donuts pay an hour? This begs the question who stays and who moves onward to donut-less employment? Afternoon shifts are cool, typically only involving a handful of employees and a lot of cleaning. "They expect you to work these long shifts and there's no work-life balance, at all," she says. Is it that the black would clash with the brown apron? I have worked at Dunkin donuts for 4 yrs.now and have had a set schedule 2 to 10 everyday. "It's a little wasteful, but coffee does get stale," Hoffman said. This is clearly the best one. I also think it depends on who the owner of the store is, and if they want to deal with state on our tips. I always try to keep it in my mind that just because a customer is rude, it may be because they are having a bad day so I put on a smile and wish them a good day. Not all reviews were negative though. Employer Summary For example, even where a tipped employee receives at least $7.25 per hour in wages directly from the employer, the employee may not be required to turn over his or her tips to the employer. Don't worry, though, by the time you remember them all a new month has come and, with it, a new set of products to memorize. This morning I had a coupon for a dollar off and my bill was $9.50 and the worker gave me a small coffee. I like to leave tips, most of the dunkin's employees deserve it. Guests will fall head over heels for fan-favorite sips, like the Cocoa Mocha Signature Latte and Strawberry Dragonfruit Dunkin' Refresher, paired with heart-shaped donuts, and the sweet perks of a Dunkin' Rewards membership. by William Charles. PUMPKIN! Once a member accrues 200 points , they receive a free beverage reward for any size, redeemable at participating Dunkin' restaurants. [rebelmouse-proxy-image https://media.rbl.ms/image?u=%2Ffiles%2F2016%2F05%2F31%2F636002621576351516764936888_mornings.gif&ho=https%3A%2F%2Faz616578.vo.msecnd.net&s=986&h=eab35bfcdbda432f6bfa9713d80d841d6c5d9e926c884dfaa7d1dac22ee30a2f&size=980x&c=3914073637 crop_info="%7B%22image%22%3A%20%22https%3A//media.rbl.ms/image%3Fu%3D%252Ffiles%252F2016%252F05%252F31%252F636002621576351516764936888_mornings.gif%26ho%3Dhttps%253A%252F%252Faz616578.vo.msecnd.net%26s%3D986%26h%3Deab35bfcdbda432f6bfa9713d80d841d6c5d9e926c884dfaa7d1dac22ee30a2f%26size%3D980x%26c%3D3914073637%22%7D" expand=1]. Here are the good and bad of working at Dunkin' Donuts. I'm a customer, (really). All Dunkin' Donuts beverages are at no charge while on duty? Dunkin isn't allowed to accept tips. 13 Comments. Press J to jump to the feed. 6 hours granted a 15 minute break; more than that granted a 15 and a 30 minute break. 18% of Dunkin' Donuts employees are Hispanic or Latino. If you ask for half a cream, and someone tells you that's what you're getting, they're lying. 2 hours min. The morning employees are extremely efficient which is really important when you have class in the AM! We offer great benefits, including medical and dental plans with a company contribution. I feel like I was completely taken advantage of. In a fast-paced workplace, employees have to be on top of everything and make sure they're not slowing down their team members or the customers. But as employees on Indeed have verified, the official company policies on jewelry and makeup are more heavily adhered to: they are "limited to wearing no more than two (2) earrings per ear," and hoops are prohibited, which just begs the question, does Dunkin' know the saying about hoops? Thats a whole lot of meals to catch up on! I am just a crew member. "But, when there was a mistake, it was always the older customers who were so angry if we got their coffee or sandwich wrong." I chose sleep, every time. I asked why they took our tips away and they said Governor Patrick Devall said we didnt claim our tips and thats why he took them Thats bull we did claim them and how would governor Devall like us to come to his home and takes something he counts on daily away and say hey lets give it to charity he wouldnt like that Im sure so give us back what we all work so hard for, I also am Employed at a dunkin donuts in avon mass and our store just took are tips away we now have to give it to the childrens hospital in boston I dont think its fair that we give great service to our loyal customers and are shown by them how they like our service by tipping ..I think we should be able to get our tips we do bust our butts and give the best of us to everyone pleasde let us employees of dunkin donuts know if there is anything we can do legally Hashbrowns are so special that they received their own category. On an average day, I'd get about 50 cents to 2 dollars. In a Reddit post about working at the franchise, one employee said that they often had rude customers, though they didn't specify whether the customers were older or younger. Are dunkin employees not technically allowed to accept tips? "Your usual customer is very in and out," Henderson-Adams says. Workers Reveal What It's Really Like To Work At Dunkin'. Sounds like maybe this rule was less about capability and more about rewarding the senior members. A TikToker posted a video of the moment he took money out of a Dunkin' employees' tip jar after allegedly receiving the wrong drink order.. Some Dunkin Donuts stores have in-store bakeries, so employees working in the bakeries earn additional bonuses. I try to keep singles with me so I can tip but I don't always have the cash on me and I feel terrible when I can't tip my dunkin homies. Dunkin Donuts has a policy of at will employment which means they can fire you no reason needed at any time during this period. It makes them more likely to give you hours. If you are an early riser, this could be a good thing. My store manager takes the tips when she works the floor in the morning but once more people come in and she takes her headet off she isn't technically working the floor so she doesn't have us divide those tips to her. Every Dunkin' uses machinery to dispense cream, milk, and sugar. You do so much for the company and get 9.50 per hour. Is there a law about this? Something about seeing "SOCKS: Must be worn at all times," in the employee handbook just feels hilarious and bizarre. 1. How many hours do you work each week? TikToker Louise shared some tips for getting a deal at Dunkin'. WHY DOES DD NOT HAVE TO ABIDE BY THE FAIR LABOR STANDARDS ACTREQUIREMENTS FOR TIPPED EMPLOYEES THOUGHT IT WAS FEDERAL REGULATIONS Messy, messy, messy. Base Salary (USD) $37/hour View Avg Salary By Year Low:$32 Average:$37 High:$43 she laughed. "It might be a company standard but whether upper management enforces it or not is entirely up in the air. Upper management was much worse. The tips are added up at the end of the day, and the money is divided equally among the crew members. There has to be something that can be done about this. We get tips and just gets divided up when a new person comes in. It was often the older customers, however, who were the ones having meltdowns and yelling at the employees about an incorrect drink order or a missing sandwich. The sandwich station is my home. Related questions (more answers below): - 10 answersAnswered February 5, 2021 - baker (Former Employee) - Cocoa Beach, FLyes, includes alcohol testing also. Traditional and Roth 401 (k) with a company match. I have met some of the most wonderful people here and we have become a family. We offer great benefits, including medical and dental plans with a company contribution. oof. Downvote. You just have to work together. You have a very small amount of time to get each order out and there's usually a line out to the road," she says. We would just put them out.". Dunkin' Brands' emphasis on diversity and fairness has earned them a 100% scoring on the Human Rights Campaign Corporate Equality Index for LGBTQ-inclusive workplace policies and practices in 2019 and 2020 (per the Dunkin'Brands website). Dunkin Donuts employees start at minimum wage and earn overtime pay, as well as tips. At my other location, I can make about $4-$12 usually. Be aware of Dunkin' Donuts. I dont usually spilt my tips. If you do forget your tip (or they didn't collect tip until after you left), they'd take the money and put into a small back, label your name, and staple it so you can get your tip money the next day. ", The shoes Dunkin' workers are required to wear are the talk of the message boards. Its not right!
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