after updating Apple TV HD and HomePod stereo pair to 14.2 sound for videos no longer plays on the HomePods. Thank you for signing up to iMore. Been having issues with audio/video syncing with my new ATV 4K. If anything changes, we'll update this post. tvOS 14. A forum where Apple customers help each other with their products. So frustrating! Apple TV is way more stable. This makes it difficult to recommend Apple TV as a streaming device for anything but prerecorded material. ask a new question. The result is oversaturated colors that give skin tones and hair a seemingly Thanks to its large catalog of content, one can enjoy thousands of hours of video playback. NY 10036. AppleInsider is one of the few truly independent online publications left. Although it must be noted that no official ETA has been shared for the time being. I am available to assist in any troubleshooting. I have run Netflix through my (smart) TV and had no problems with audio (its the same TV I have the Apple TV connected to). after updating the iOS, my tv starts going out of time when I AirPlay the sound. At any time, you can reset and repeat the Wireless Audio Sync test. User profile for user: To start the conversation again, simply I love technology and like to talk about the latest news in the Tech industry. Apple has not commented on the issue, though its support team has responded to dissatisfied users on Twitter. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Apple has added powerful new M2 Pro and M2 Max chips to the 14-inch and 16-inch MacBook Pro. (Source 1, 2, 3, 4, 5) I miss Jobs era when things "just works" Airplay1 protocol is from 2004, it's totally unacceptable that after 17 years we experience a bug like this on a market release. I have the same issues on almost all my streaming apps recently. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Takes a few seconds. Apple TV 4K, But when I go to play content from an app (YouTube, Netflix, hulu, etc.) Anyone have a fix for the audio going out of sync-specifically I see it in the history channel app. Works great for years. Future US, Inc. Full 7th Floor, 130 West 42nd Street, I just updated my Apple TV 4K and this same thing started happening to me today. You are using an out of date browser. If I stop the video, exit out of it and restart it, it syncs again. Refunds, Airport Express 802.11n *WIRED* connected to Rotel RA-1062 ampli, ipad (ipadOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V in sync, ipad (ipadOS 15.0) streaming A/V to ATV4K (tvOS 15.0) via Airplay (TV output audio) -> A/V in sync, iphone (iOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V in sync, iphone (iOS 15.0) streaming A/V to ATV4K (tvOS 15.0) via Airplay (TV output audio) -> A/V in sync, ATV4K (tvOS 15.0) streaming audio to Sony Headphones via Bluetooth (Headphones output audio) -> A/V in sync, ATV4K (tvOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V out of sync, video judder and stutter. Starting to regret buying a pair of HomePods when they first came out to go with my ATV. Samsung's February notebook launches include the Galaxy Book3 Pro 14, featuring a Dynamic AMOLED display and a 13th-gen Intel processor. company number 03997482, registered in England and Wales. The service also helps one organize media from personal collections and online services. 78. Oct 8, 2021 11:23 PM in response to Ali_E1. However, like any popular media streaming platform, Plex also suffers from occasional bugs and issues that hinder the experience of a viewer in some way or the other. I'm a techy who is particularly fond of Android smartphones. any proposed solutions on the community forums. Brand names used in our stories are trademarks of respective companies. A Reset or removal will require setting them up again You can choose to do a hard Reset by pressing the top or via the home app- long press on HomePod icon, scroll to gear icon, scroll, to bottom - Remove. The sounds you hear when hovering over different apps lags significantly. According to multiple reports on Twitter, the Apple TV problem cropped up in July and seemingly impacts newly purchased or rented content, as well as content streamed by third-party services.. If volume control doesn't work automatically, you can manually program your Siri Remote or Apple TV Remote: On your Apple TV 4K or Apple TV HD, go to Settings > Remotes and Devices > Volume Control. ask a new question. I can no longer set the audio output device to be my HomePod stereo pair. I made sure to test multiple apps, content and frame rates to make sure I wasn't imagined it. After upgrade to tvOS 15 airplay audio is out of sync. Source. This low-priced mount has an open-back design, which allows for proper airflow, something that is a necessity when you're running your high-graphics games in 4K. I saw IOS 15.1 be released and assumed they released it on all products, the working TVOS is 15.1 (19J5560d), User profile for user: If I restart it, the problem is temporarily fixed, but after about 5 minutes of watching Netflix or hbo now, the audio will start lagging. quaffle, User profile for user: Please help! This problem only happened after my Apple tv HD had it last update on September 20, 2021. Again, this is only fixed by resetting the Apple TV. Sep 23, 2020. Recalibration does nothing. Does one sound better than the other? Thank you for posting in Apple Support Communities. Some viewers also experience choppy audio and video during playback on the app. Then we suggest checking the audio settings on your Apple TV. omissions and conduct of any third parties in connection with or related to your use of the site. But I have had nothing but problems. There are at least 10 software engineers doing nothing but this audio network transport of the AppleTV. frame matching etc. I have a high speed cable and running sound via hdmi . A new Apple feature likely to arrive this fall could let your iPhone fix Apple TV audio sync issues. On my brand new Apple TV 4 K i tried to watch HAYU tv. 05:53 pm (IST): A user has suggested that clicking fast-forward and then tapping on the play button corrects the audio. Yup, Ive reset the lot and both HomePods, the Apple TV, and iPhone are all running 14.5. Looks like no ones replied in a while. Although the updates were meant to fix some previous issues and add to the feature set, they ended up introducing more problems and spoiling the users playback experience. The main problem that viewers are facing is the persistent audio sync issue while playing content on the app. The video signal is processed by. Apart from the obvious lag between the audio and video, the latter also tends to get pixelated and/or freeze as well. Until Apple officially releases iOS 13 and tvOS 13, the Wireless Audio Sync feature remains firmly in beta testing. Also a photographer when in the mood. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. provided; every potential issue may involve several factors not detailed in the conversations Rebooted the router. I tried all the 16 codes available under the find my model portion on the Directv menu for programming an audio device & none of them work. Play around with the value till the audio and video line up perfectly. Your device will automatically restart while installing the updates. First, make sure youre running the latest tvOS version on your Apple TV. It also seems to be an issue on MP4s with stereo sound, instead of Dolby 5.1 sound. The workaround I did which worked is as follows: I noticed there's still a very slight delay between TV speaker and homepod when I play youtube videos and music but when I play Netflix and Apple TV contents, they are well perfectly synced. I've reset my AppleTV and two homepods and it still won't sync. Looks like no ones replied in a while. Apple may provide or recommend responses as a possible solution based on the information Even more frustrating is that it is only some of my mp4s, not all, although they all have identical compression and format (as far as I know). AppleTV 4K supports PCM 2.0 (stereo) PCM 5.1 and 7.1 Dolby Digital 5.1 with Atmos Dolby MAT (PCM 7.1 + Atmos) eARC on the LG CX supports all of the above. Pausing it and resuming fixes the audio (as does exciting and going back in, or fast forwarding and rewinding/scrubbing). Restarting Apple TV fixes the issue temporarily. I think that timing protocol (PTP) that use Airplay2 for multiroom is used also for lip sync in 15.0 on AppleTV. Dear Apple, i've done half of the job for free, now it's your turn to fix the issue. If we watch a program through the cloud dvr, or on demand within the Spectrum app the audio sync issues are not present, the issue is only present when watching regular programming within the Spectrum app. Privacy Policy. The issue first came to light after the tvOS 16 update and is yet to be addressed. How to fix Plex audio sync bug on Apple TV, [Updated] Gotham Knights crashing issues on PC and Console trouble many (potential workaround inside), Google Pixel 7 & 7 Pro issue with poor video call quality on WhatsApp, Meet & other apps escalated for investigation. If you are looking for a small, portable charger that offers a neat way to charge multiple devices, the Magsafe-compatible Sparkee charger might be the right choice for you. Frustration quickly reigns when you're watching Apple TV content only to discover the audio coming out of your speakers doesn't match with the video. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Aug 22, 2021 12:06 PM in response to Ccastle84. Here's how it compares to the 2022 13-inch MacBook Pro with M2. I have the same issue but only if I use airplay to direct the audio to my speakers. All on 14.5, after resetting a couple of times. Interestingly, movie previews are apparently unaffected by the issue. The No. Apple TV+ has seen success once again at the annual Annie Awards, with "The Boy, the Mole, the Fox and the Horse" securing four animation gong wins. After endlessly messing around with audio delay settings on the TV and Sonos, I'm certain that the issue is actually coming from the Apple TV itself. I have a stereo pair of two original HomePods paired to an Apple TV 4K (the model that came out with the click pad remote, not the latest Siri Remote) and this has been happening for a while and I thought maybe updating to 16.1 would fix it but it hasnt. ayrtonoc, User profile for user: Your iPhone and Apple TV are put through a series of tests that includes the playing of sound tones. Apple disclaims any and all liability for the acts, But recent updates to the Plex app are likely to be the culprit on other platforms. After a fresh run of the wireless audio sync it has fixed the problem and is beautifully in sync! Before I transmited audio to external yamaha ysp-5600 and everything was worked perfectly! You're now asked to tap on a notification box that's on a nearly iOS device to begin the sync process. Plex is the go-to app if one wants to enjoy movies and TV shows all in one place. It either starts buffering, loses sync with the audio track or loses audio altogether. Refunds, Update the software on the iOS device you set up HomePods with, Turn off both Dynamic Range and Frame Rate under Settings->Video & Audio->Match Content, Do the calibration again under Wireless Audio Sync, Turn on both Dynamic range and frame rate under Match Content. I have 4 new 4K Apple TVs, hooked up in different ways to different TVs, and none of them are able to synchronize audio with video. It was all beautifully synced before the update :(, Apple TV 4K, Most movies/shows are 24hz format and will always be out of sync until we can calibrate under that again. And starts drifting again. It was on there for TVos 14.4 and have no idea why they took it out. I solved it by taking the Apple 4K out of the system and just using the Apple 3rd generation TV! If you depend on your devices, wait for the final release. Andy Epprecht, User profile for user: In five minutes it gets about 5 seconds off. I have the same problem when trying to sync my Sonos speakers. It starts off fine but after about 5-10 mins it's completely out of sync with the video and completely unwatchable. Complete mess. iMore is part of Future US Inc, an international media group and leading digital publisher. Changing between audio formats doesnt do anything (a suggestion I saw when researching the topic). If you love what we do, please consider a small donation to help us keep the lights on. For example, your Apple TV should automatically select the highest quality audio compatible with your television, but it may not be compatible with all the content youre watching. Head here. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. Usually it is that it doesn't work after waking up my AppleTV, not that all of the audio dies in the middle of something. Audio playback sounds really odd on a surround sound system. Im not sure why this has occurred especially given the cost of two homepods. Fortunately, Plex has acknowledged the issue and assured its users that they are working on fixing it. The TvOS 15.1 does not fix the problem. On all 4 of my AppleTVs. It either starts buffering, loses sync with the audio track or loses audio altogether. Apr 30, 2021 12:34 PM in response to DougCG. Well, very happy with the sound but very disappointed with the audio lag. Frustrating indeed. Same thing here using airplay with my demon amp after updating tvOS to 15. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Get the best of iMore in your inbox, every day! The streaming platform also keeps one glued by allowing them to choose from a collection of 200+ live TV channels. You're now asked to tap on a notification box that's on a nearly iOS device to begin the sync process. An Apple Watch ban is possible in the U.S. but highly unlikely. A number of subscribers of Apple TV are discovering sound problems in recent release "Greyhound," with an audio sync issue being noticed roughly an hour into the movie. Major League Soccer's relationship with Apple TV+ could result in a string of soccer documentaries, with the production house behind Netflix's "Drive to Survive" onboard for the effort. Hope this helps. The oriGrid by tinyRigs is a versatile and portable organizer designed to accommodate the Magic Keyboard and iPad, providing a multi-functional solution for on-the-go productivity. only. After stopping the stream and starting it again the delay was a lot less, repeating this steps a couple more times actually removed the delay entirely. and our Some TVs have an audio sync delay option in the tv settings. All are using AAC audio codecs. aigars16. Refunds. Sound is "sent" to 3rd generation Apple TV to utilize the optical audio out. The problem is that apple took out the option to calibrate all formats for 24hz. Apr 30, 2021 7:08 AM in response to ashtv. After update to tvOS 15 sound isn't in sync, Netflix and AppleTV has a lot of hitches and subtitles are gone. Further, he discovered what could be a workaround by changing audio output to stereo in Settings > Video and Audio > Audio Format > Change Format. A number of Apple TV app and set-top box users are reporting a curious issue in which some content, including purchased and rented shows, play without audio. Alternatively, one could try turning on the Match Dynamic range and Match Frame Rate settings from the Match content option located under Video and Audio settings. Update 2 (January 30, 2023) 04:23 pm (IST): YouTube support now say that they are working to fix this issue. Perhaps I am seeing a different issue, but when the sound stops working, I simply reboot the Apple TV, and that brings it back. LG TV picture settings set as recommended by "@sonoftumber" in the LG TV owners' thread. When the test is complete, click Done on your Apple TV or iPhone. 1-800-MY-APPLE, or, Sales and Sep 30, 2021 3:56 PM in response to David Camps-Campins1. The new tool requires that your iPhone is using iOS 13, while your Apple TV has tvOS 13 installed. JavaScript is disabled. Is there a software update coming anytime soon? Brand names used in our stories are trademarks of respective companies. Is there a workaround to fix this? This doesnt correct itself until I restart the Apple TV. I had exactly the same issue. It looks like a BAD UPGRADE. I haven't yet figured out the exact common factor, but it seems to be occurring with LARGE video files predominantly, not smaller ones (mostly, but not always 4k videos, usually not 1080p videos). I have to add +250 to 300ms to have the sound properly adjusted. One HomePod mini, AppleTV 4K. So this seems to be purely related to the stream being played back from the Apple TV. My issues are with hard wired speakers fed via hdmi and not on all streams. Id say the issue started about 2 months ago. To start the conversation again, simply You'll know ARC or eARC is turned on when it says On (ARC) or On (eARC). Earlier, the issue was more pronounced on Apple TV, but now other platforms seem affected as well. Samsung has released its answer to the iPhone 14 Pro and other smartphones. Apps are engineered for the devices where they're downloaded, so you may have different settings or performance for each. The Mac Pro is still available as the Mac to switch to Apple Silicon. 1 Home Entertainment Tech Resource. Oct 9, 2021 6:25 AM in response to SpWargo. Have you had a chance to try and calibrate the audio using the Apple TV app on your iPhone? Have exactly the same issues with the audio advanced to the picture. Oct 6, 2021 5:55 PM in response to dangregory. #4. wozwebs said: Hi there, recently purchased the Apple TV 2022 128GB version to use with my Sony A80J OLED TV with the sound going via my Denon XR-2300 via HDMI ARC. My workaround has been restarting the HomePods from the Home app on my phone. tvOS 14.6 beta 2 adds refresh rates to settings and fixes wireless audio sync. For the past few weeks, many of them have voiced their concern that the Plex app is bugged with audio sync issues on their Apple TV. But after 20 minutes or so the audio stays behind on the video ( up to 2 or 3 seconds ) Happens with our new Apple TV, but only on Netflix and only with shows where the Dolby logo pops up in the right hand corner at the start.Id assumed it was just a Netflix bug. Using the Wireless Sync tool doesnt help, and even seems to increase the delay between HomePod and TV. The sound issue appears to be sporadic, affecting some users and content while leaving others unscathed. Hi all, I've been having a lot of issues with audio sync between my Apple TV and my connected devices. It is getting really frustrating. Before this, he worked in the technology field across different industries, including healthcare and education. #1. If I restart it, the problem is temporarily fixed, but after about 5 minutes of watching Netflix or hbo now, the audio will start lagging. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of I can hear the clicks when moving between app tiles, or opening an app. Google discontinued the Chromecast Audio and Chromecast Ultra. any proposed solutions on the community forums. Im hesitating recommending this to my clients as I will be dealing with service calls all the time. Please help. This site contains user submitted content, comments and opinions and is for informational purposes Hes currently iMores lead on all things Mac and macOS, although he also loves covering iPhone, iPad, and Apple Watch. We did come across a potential workaround that may help solve the problem for some. The hypothesis, however, does not account for audio trouble experienced on third-party hardware. If this is one app doing it that might be the culprit. But the audio constantly slowly unsync's. Looks like no ones replied in a while. Check your audio sync options, it's probably anywhere from 0 to 300 milliseconds. For now I try to downgrade to tvOS 14. Very frustrating. This doesn't typically occur with Disney plus or streaming movies from iTunes. The Apple TV is running the latest TVOS, Original homepod stereo pair not playing content audio. This doesnt typically occur with Disney plus or streaming movies from iTunes. Bigus_Phillus, User profile for user: User profile for user: Since 15.2 I've been losing audio both on my Apple TV 4k in general, and specifically within the my computer app streaming from my itunes server. I have Dolby enabled incl. Oct 8, 2021 6:36 PM in response to Ccastle84. For example, the Netflix app may work differently when downloaded directly on your Smart TV than it does when downloaded on your Apple TV, or it may require various settings to be customized to optimize performance through that device. Apple TV hdmi to projector, audio Airplay to Yamaha RN602 which only support Airplay 1. Apple disclaims any and all liability for the acts, only. A forum where Apple customers help each other with their products. Sep 30, 2021 6:59 AM in response to David Camps-Campins1. I'm about ready to sell this thing and buy Apple TV. elmofles, User profile for user: Considering this is Roku's top of the line device and their core-competency this should be the best product and software on the market. This further indicates that the stable tvOS 14.6 update should be able to fix the audio sync issues for all Apple TV users. According to multiple reports on Twitter, the Apple TV problem cropped up in July and seemingly impacts newly purchased or rented content, as well as content streamed by third-party services. You will receive a verification email shortly. Here's how they stack up versus the M1 Max and M1 Pro models. During this time, Apple could change the process or remove the tool from a future beta version. I tried resetting, updating and using the iPhone/Apple TV sync, but the problem persisted. I use my Airpods late at night so as not to wake my kids to watch stream TV. Restarting and resetting the homepod and after calibrating the audio numerous times, it didn't fix the issue unfortunately. When I change to TV speaker (which runs through HDMI cable) sound is perfectly synced with video and no more glitch. Apple drops full trailer for 'Ted Lasso' season 3, Apple TV+'s 'The Boy, the Mole, the Fox and the Horse' wins four Annie awards, iPhone 14 Pro vs Samsung Galaxy S23 Ultra - compared, 14-inch MacBook Pro vs Galaxy Book 3 Pro 14 - compared, Samsung Galaxy S23 vs iPhone 14 Pro - compared, M2 Pro 14-inch MacBook Pro vs M2 13-inch MacBook Pro, 2023 16-inch MacBook Pro vs 2021 MacBook Pro - compared, 16-inch MacBook Pro with M2 Max review: Newfound performance, in same great design, HyperDrive Thunderbolt 3 Mobile Dock review: Convenient port expansion for MacBook Pro, Hyper Thunderbolt 4 Power Hub review: Fast connectivity for demanding users, tinyRigs Leather oriGrid review: Organize while mobile. Anyone have a fix for the audio going out of sync-specifically I see it in the history channel app. David Camps-Campins1, User profile for user: The problem happens multiple times on every episode I play, currently NCIS. Watching ESPN last night during the baseball game the sync was so off the on camera was unwatchable. The only requirement is that your iPhone is close enough to your television for it to hear the sound. Sometimes it takes a couple of tries. Fix it today, iMessage Not Working iOS 12? This doesn't look like a fluke. When I connect my ATV to my soundbar, and then connect my soundbar using eArc to the TV, the audio/video seem to sync perfectly. A forum where Apple customers help each other with their products. ArnoldL51, call May 8, 2021 9:03 AM in response to Celkins0, Also, agree with others when played with front audio, it was excellent 3D sound effect. Before its debut on Roku and Fire TV . Hyper's new hub aims to be just what you need. I initially had it plugged into the AV Receiver but was having lip sync issues so plugged into HDMI 4 on the TV which allows for Dolby Vision.
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